Focused Inbox separates your inbox into two tabs—Focused and Other. Your most important email messages are on the Focused tab while the rest remain easily accessible—but out of the way—on the Other tab. Sometimes this I not helpful and needs to be turned off
Outlook Web Client
- Browse outlook.office.com,
- Login with you school account
- At the top of the page, select Settings
- Click Layout > “Don’t sort my messages”
Outlook Application
- In Outlook, select the View tab.
- Toggle Show Focused Inbox. To turn it off and on again